PNM GOOD NEIGHBOR FUND
Tuesday-Friday 12:30pm to 3:30 PM

The PNM Good Neighbor Fund provides financial assistance to qualified customers to help pay past due portions of the PNM electric bill, including bills that have been disconnected for non- payment.

The fund does not assist with security deposits; reconnect fees, or debts from previous PNM accounts.
Effective May 3rd, 2011, the PNM Good Neighbor Fund will be administered throughout the PNM service territory by The Storehouse.
The fund is made possible by contributions from PNM customers, employees and shareholders.
The amount available to a family depends on household income, and the amount of funds available.
The PNM Good Neighbor Fund is a year round program.
Customers must apply in person. When they do, they should bring with them:
Proof of income for all in the home
A current PNM bill
A valid picture ID for all adult members in the home
Identification for children in the home such as a shot record
Proof of LIHEAP application (if applied for in previous years)
Documentation of financial hardship if the customer cannot qualify for LIHEAP
A signed third party form if the account holder is not present
You must be a PNM customer with a PNM account and be the person named on the account or a second party to the account at PNM. No landlord grants will be given (utilities included in the rent).
You must have an income level that falls within the federal poverty guidelines (same as LIHEAP) or provide proof of a financial hardship to be eligible for a grant.
The Good Neighbor Fund is available to all residential customers that PNM serves statewide.
More information is available on www.PNM.com.
Program Director, Marisol Sosa is available to answer customer service questions @ marisol@thestorehouseabq.org.